Frequently Asked Questions

Yes, you can track your order. You simply need to visit our website BoxoPackaging.com or call at 1-877-746-2696, and one of our representatives will help you with the tracking process.
Yes, you can. However, there is a time limit for this procedure. If you have ordered your personalized boxes, then you may modify them within 2 or 3 days. However, we will recommend that you work out your plan with our specialist before placing a final order.
Definitely, you may offer us your imagined idea, and we will work on it to create it precisely the way you intend it to be. It would be extremely useful from your side, and we would totally love to work on it!
Packaging designed for e-commerce should be durable, lightweight, and easy to open. It should also be able to withstand the rigors of transportation and protect the product inside. Additionally, e-commerce packaging can be designed to include branding and marketing messages to enhance the customer experience.
Yes, we have our library of different templates of customizable boxes. You are free to choose from them, or alternatively, you can place a custom order. You will receive every box type and design, plus create a design for your own as well, so feel free to pick from them.
Before the delivery of your goods, our customer representatives will inform you from time to time. You can inquire freely to keep track of your order. Once your order is complete, your shipment will be delivered to your shipping address.
We do. It is quite impossible to showcase all possible customizations on a single website. We have plenty of more ideas. All you have to do is discuss with us. We are constantly coming up with newer ideas, and we take every project individually and design boxes according to its requirements.
The world is developing quickly, and the dealing of everything has changed in the shape of internet transactions. To match the current trends and for the comfort of our clients, we accept all the means of payment. You may pay for your orders via Master Card, PayPal, Union Pay, Visa, and all the other channels of payment.
Yes, they surely can. All you have to do is call us, and ask for the same person whom you ordered previously. Additionally, you have to give the identical credentials of your prior purchase if required.
Yes, we do! You may directly speak to our graphic designers for your designs and vice versa. If you want to view your created goods, we can give you 2D and 3D mockups of your customized boxes.
Obviously, that’s what we are offering. We provide a million box styles, which are available on our website. You will discover our custom boxes, which include tuck-end, two-piece, rigid, mailer, and other different customized forms.
You may get your boxes printed on either side of your purchased box. For this strategy, we offer you tailored procedures. You may tell us about your idea and will be stick to the design to make it true. So, just sit back and relax, and we will do the rest for you.
There are no hidden charges relating to the die and plate cutting expenses. Maybe other businesses do, but we don’t want to make our new consumers uncomfortable immediately.
Our services have expanded all over the globe. Our services are not valid in just one area. Overall, we supply throughout the USA, UK, Canada, and Australia.
After your order, we start manufacturing immediately. The usual shipping procedure takes up to 8 to 10 days. If you ask for an urgent delivery procedure, our experts will ensure to deliver you the shipment in 6 to 8 days at max. But the urgent delivery will be a little bit costlier than a regular delivery span.